What Exactly Is a Chargeback Alert and How Do They Actually Prevent Disputes

A chargeback alert is a real-time notification sent to merchants when a cardholder disputes a transaction with their issuing bank, before that dispute becomes an official chargeback. The alert gives you a short window, typically 24 to 72 hours, to refund the transaction voluntarily and stop the chargeback from being filed.

Chargeback alerts transformed dispute management from reactive damage control to proactive prevention. By receiving real-time notifications before disputes become official chargebacks, you can protect your dispute ratio, avoid monitoring program penalties, and save thousands in fees and lost merchandise.

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