How to send an email to the Southwest Airlines customer service experts? Sometimes, your queries are not resolved on the phone and in the chats due to the heavy rush. In this case, you can use the email option to provide the questions to the experts over there. For this, you can follow the necessary points mentioned below to get the answers. This will help you to resolve how do I talk to a live person at Southwest Airlines? Stuck issue Initially, you are required to open the Southwest Airlines official web portal. You can select the customer service section to ask for help. Therefore, you can open multiple means to get the answers. At there, you need to select the email tab to write the issues.You need to write in detail about all the concerns and add the contact information. You can send them to the customer care email ID immediately.They will give you the best answers in some time to your email.