If you cannot connect with the airline through a call and you were not answered for any reason, such as a technical issue, lack of customer executives and started facing how do I talk to a human at United Airlines? stuck issue etc., you can also choose this method. Below are the different steps to get a live chat and discuss journey related queries to lost baggage, refund status, cancellation policy, existing booking So follow here below. Visit the official website of United Airlines to begin the process. Tap on customer assistance on the homepage under the section of Help. Once you are there, you will see a chat icon on the right side of your screen; please tap on it and raise your queries.